302 Strengthening Resilience and Cultivating Wellness in Meteorological Services

Tuesday, 14 January 2025
Hall C (New Orleans Ernest N. Morial Convention Center)
Kami Cooper, National Weather Service, Silver Spring, MD

Resilience is the cornerstone of effective meteorological services, empowering meteorologists to meet dynamic and high-pressure demands. This article examines key elements of resilience, including adaptability, crisis management, organizational support, and teamwork, offering actionable strategies to strengthen these attributes within the meteorological community. Surveys, including McKinsey's Organizational Health Index (OHI) and NOAA's Burnout Survey, highlight significant mental health issues and job satisfaction discrepancies among meteorologists. Despite improvements, burnout and high levels of anxiety remain prevalent, particularly among broadcast meteorologists. The World Health Organization recognizes burnout as a syndrome resulting from chronic workplace stress, characterized by exhaustion, cynicism, and reduced professional efficacy. Meteorologists play a vital role in public safety, economic stability, and daily activities. Adaptability is crucial for meteorologists responding to rapidly changing weather. Effective crisis management, involving advanced forecasting tools and comprehensive training, requires seamless collaboration among meteorologists, emergency management agencies, and local governments. Creating a supportive work environment through teamwork and regular communication is fundamental to reducing stress and increasing job satisfaction. Implementing frameworks like Outward Mindset by Arbinger promotes a culture of outward thinking and collaboration. The National Weather Service (NWS) has developed initiatives to address resilience and wellness among its staff, including Outward Mindset training, stress management, and the appointment of a Behavioral Health and Wellness officer. These efforts aim to enhance resilience, mental health, and job satisfaction, ultimately improving performance and public safety.
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