For the past three years, the Environmental Protection Agency (EPA) has looked at ways to modernize and improve the way it provides library services to its employees and the public. During this time, the trend has shown a shift in the way people request and receive library services at the agency. The agency has found that more people want information electronically. These trends have suggested that EPA needs to use technology to improve library services and streamline its libraries. This paper will look at the new model and the manner in which library services will be delivered.