Wednesday, 14 January 2009: 10:30 AM
Customer-Oriented Writing and High-Impact Presentations
Room 231BC (Phoenix Convention Center)
Do you communicate with coworkers, customers, and clients? Would you like to be more effective and eloquent?
Among the topics discussed in this workshop, attendees will learn about:
* How to prepare documents that place the reader first
* Six tips to improve the flow and content of your writing
* Shortening your writing and increasing its clarity
* Writing effective e-mails that are more likely to get answered
* Delivering high-impact presentations
* Avoiding Death-by-Powerpoint in your presentations
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