W1.1
Customer-Oriented Writing and High-Impact Presentations
David M. Schultz, Universities of Helsinki and Manchester/Finnish Meteorological Institute, Helsinki, Finland
Do you communicate with coworkers, customers, and clients? Would you like to be more effective and eloquent? Among the topics discussed in this workshop, attendees will learn about the following: • Ways to prepare documents that place the reader first • Six tips for improving the flow and content of your writing • Shortening your writing and increasing its clarity • Writing effective e-mails that are more likely to get answered • Delivering high-impact presentations • Avoiding “death by Powerpoint” in your presentations
Supplementary URL: http://www.eloquentscience.com
Workshops Session 1, Eloquent Professional Communication: Customer-Oriented Writing and High-Impact Presentations
Wednesday, 20 January 2010, 10:30 AM-12:00 PM, B212