Over the years, user-friendly data services have been developed at GES DISC, including data subsetting, format conversion, online visualization and analysis (i.e. Giovanni), user support system, etc. We routinely analyze questions, feedback, and use cases from users and algorithm developers around the world as well as best practices and new technology to improve existing services and formulate new data services. Interaction between users and algorithm developers is an important process for identifying issues in products, collecting user requirements, and improving product quality and usability. Staff members regularly communicate with algorithm developers with user questions and concerns through conferences and workshops. We publish peer-reviewed papers and articles in major Earth science journals and book chapters to describe NASA global and regional precipitation datasets and services with examples. News articles about GPM and TRMM datasets associated with significant events are regularly posted in the GES DISC Web portal and social media. We also actively participate in training activities. In this presentation, we present our latest activities about GPM and TRMM data services, data/service metrics, and future plans at GES DISC.