1.1
Customer-Oriented Writing and High-Impact Presentations
David M. Schultz, Univ. of Helsinki/FMI, Helsinki, Finland
Do you communicate with coworkers, customers, and clients? Would you like to be more effective and eloquent?
Among the topics discussed in this workshop, attendees will learn about:
* How to prepare documents that place the reader first
* Six tips to improve the flow and content of your writing
* Shortening your writing and increasing its clarity
* Writing effective e-mails that are more likely to get answered
* Delivering high-impact presentations
* Avoiding Death-by-Powerpoint in your presentations
Workshops Session 1, Eloquent Professional Communication: Customer-Oriented Writing and High-Impact Presentations
Wednesday, 14 January 2009, 10:30 AM-12:00 PM, Room 231BC