Workshops Session 1 |
| Eloquent Professional Communication: Customer-Oriented Writing and High-Impact Presentations |
| Official: David M. Schultz, Univ. of Helsinki/FMI, Helsinki Finland
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| 10:30 AM-12:00 PM | 1.1 | Customer-Oriented Writing and High-Impact Presentations David M. Schultz, Univ. of Helsinki/FMI, Helsinki, Finland |