A Prototype Training and Facilitated Environment for Improving Impact-Based Decision Support Services through Effective Messaging and Office Flexibility
The overarching goal of the WR DSS Roadshow is to spend quality time at individual Weather Forecast Offices (WFOs) facilitating conversation and development of action items to improve our weather messaging and services. The objectives of the DSS Roadshow are to (1) enhance our messaging of weather hazards and impacts, (2) improve our understanding of risk communication, and (3) identify some possible ‘next steps' utilizing office staff flexibility toward a whole office concept supporting Weather-Ready Nation (WRN).
Management participation will be key to the success of each visit, with local management setting the stage for their office's DSS Vision. The individual sessions presented are a combination of instruction and hands-on experience, with several breakout sessions to keep people interested and engaged. The role of the Facilitators is to spearhead discussion while allowing each office to own their experience and tailor any action items to the needs of that particular office and to WRN. The goal of the Facilitators is to create a more comfortable and trusting environment by encouraging peer-to-peer sharing and avoiding a top-down approach to change, where each student feels valued. By bringing this type of a facilitated training environment to the local office team, WR hopes to leave the office with specific actions toward enhancing the office's impact-based decision support services.