A main problem preventing a change is the notorious difficulty to communicate probabilities information to forecast users. This study presents results from a longitudinal observational study investigating which risk representations promote the use of probabilistic information within a real-life, operational setting. We implemented different formats of communicating probabilistic weather warning information within the fire brigade weather information system (FeWIS) of the German National Weather Service DWD. By analyzing web usage and search behaviour, we quantify (1) which representations are relied upon under real operational constraints and (2) which representations could aid emergency managers in their decisions. A case study comparing the behaviour during two severe storms and a 2 year statistics will be presented.
An online survey of the users gives further information on the understanding and usage of the data. It reveals the stated format preferences, the interpretation and understanding of the graphs and the ability to make predictions with this uncertainty information. Finally, some insight can be gained into the uses, benefits and acceptability of the information.
The study is part of an interdisciplinary research project on the effective communication of weather warnings (WEXICOM) funded by the Hans Ertel Centre for Weather Research of the German National Weather service.